Overnight Emergency Communications Dispatcher

State of South Carolina; South Carolina; Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

State of South Carolina is seeking a dispatcher to monitor and operate the State Warning Point’s telephone switchboard, email notifications, and radio systems. The role involves coordinating alert notifications from power plants and facilities, and disseminating information to federal, state, and local agencies during emergencies.

The position requires the ability to convey information clearly under stress, computer literacy, and willingness to learn specialized emergency management software.

Qualifikationen

• Must convey and interpret oral, written, and visual communications to and from agencies and the public during emergencies.
• Two years of college or equivalent with six months dispatching or call center experience, or a combination to perform duties.
• Must be computer literate and willing to learn specialized software programs.

Aufgaben

• Monitor and operate telephone switchboard, email notifications, and radio systems in the State Warning Point.
• Coordinate alert notifications from power plants and facilities.
• Monitor severe weather bulletins and notify personnel.
• Maintain daily activity logs in operations journal.
• Work Overnight Time Shifts (midnight-8:00 hrs.) including weekends.

Kenntnisse

Radio/telephone dispatching experience

Call center/customer service

Emergency communications software

Ausbildung

Two years of college or equivalent

Jobbeschreibung

State of South Carolina is seeking a dispatcher to monitor and operate the State Warning Point’s telephone switchboard, email notifications, and radio systems. The role involves coordinating alert notifications from power plants and facilities, and disseminating information to federal, state, and local agencies during emergencies.

The position requires the ability to convey information clearly under stress, computer literacy, and willingness to learn specialized emergency management software.