Night Shift Telecommunications Tech: Emergency Communications

Georgia Power Company; Atlanta (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

Georgia Emergency Management and Homeland Security Agency (GEMA/HS) seeks a Telecommunications Tech 1 for the State Warning Point, performing critical voice and data communications duties. The role supports disaster preparedness and public safety, with on-call requirements and a rotating 12-hour schedule.

The position requires a high school diploma or GED and at least 6 months of customer service experience, plus the ability to work nights, weekends, holidays, and irregular hours.

Qualifications

• High school diploma or GED with at least 6 months of customer service experience.
• Experience delivering information to the public or in a call/notification center.
• Availability to work nights, weekends, holidays, and irregular schedules.

Responsibilities

• Receive and disseminate emergency and non-emergency information.
• Operate voice and data communications equipment and systems.
• Coordinate voice and data traffic within the State Warning Point (SWP).
• Provide professional, courteous assistance via phone, radio and written communication.
• Perform administrative duties for SWP.

Skills

Customer service

Communication

Office software

Radio equipment

Education

High school diploma or GED

Tools

Microsoft Office

Office 365

Radio equipment

Job description

Georgia Emergency Management and Homeland Security Agency (GEMA/HS) seeks a Telecommunications Tech 1 for the State Warning Point, performing critical voice and data communications duties. The role supports disaster preparedness and public safety, with on-call requirements and a rotating 12-hour schedule.

The position requires a high school diploma or GED and at least 6 months of customer service experience, plus the ability to work nights, weekends, holidays, and irregular hours.