Overnight Dispatcher – Roadside & Towing Expert

MERJ FLEET SERVICES INC; Buffalo (NY); On-site; USD 56,000 - 67,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Competitive salary

Opportunity for advancement

Job summary

MERJ Fleet Services, Inc. in Buffalo, NY is seeking a dispatcher to join our team and support emergency roadside repair and towing operations. You will take service calls, dispatch crews, enter data, and process payments using Intuit and related software.

Overnight shifts are required. The role requires at least 3 years of dispatching experience, strong communication, and a commitment to accuracy. We offer benefits including health/dental/vision insurance, 401(k) matching, PTO, and opportunities

Qualifications

• Dispatching experience required.
• Minimum 3 years dispatching experience.
• Shift: Overnight hours.
• Proficiency with phone support and data entry.

Responsibilities

• Take service calls and dispatch for emergency roadside repair or towing.
• Follow up with input of service calls and tows.
• Data entry of work orders and payments in software.
• Process payments via phone and checks.
• Assist technicians with questions about service and tow calls.

Skills

Dispatching

Data entry

Phone support

Customer service

Tools

Intuit

Job description

MERJ Fleet Services, Inc. in Buffalo, NY is seeking a dispatcher to join our team and support emergency roadside repair and towing operations. You will take service calls, dispatch crews, enter data, and process payments using Intuit and related software.

Overnight shifts are required. The role requires at least 3 years of dispatching experience, strong communication, and a commitment to accuracy. We offer benefits including health/dental/vision insurance, 401(k) matching, PTO, and opportunities