Night Dispatcher - Towing & Roadside Operations

Navigate Search; New Jersey; On-site; USD 36,000 - 52,000; Full time

Job summary

Navigate Search is seeking an Overnight Dispatcher in the United States, New Jersey to coordinate towing and roadside service requests, communicate with customers and drivers, and support efficient operations. You will learn quickly, stay organized, and be dependable in a fast-paced environment.

Responsibilities include dispatching drivers, updating tracking systems, and maintaining professionalism during high-pressure situations. Four consecutive workdays followed by four days off are required.

Qualifications

• Clear verbal and written communication skills required.
• Comfortable using computers and dispatch software.
• Fast learner with ability to adapt to new systems.
• Reliable and accountable for assigned tasks.
• Strong organizational and problem-solving abilities.
• Ability to multitask under pressure.
• Demonstrates strong work ethic and dependability.

Responsibilities

• Receive and manage incoming service requests from customers and partners.
• Dispatch drivers efficiently using company software and communication systems.
• Maintain clear and professional communication with customers, drivers, and team members.
• Monitor service progress and provide timely updates.
• Enter and update information in dispatching and tracking systems.
• Assist with scheduling, routing, and operational support as needed.
• Maintain a high level of professionalism in routine and high-pressure situations.

Skills

Strong communication

Computer literacy

Multitasking

Reliability

Organizational skills

Problem-solving

Job description

Navigate Search is seeking an Overnight Dispatcher in the United States, New Jersey to coordinate towing and roadside service requests, communicate with customers and drivers, and support efficient operations. You will learn quickly, stay organized, and be dependable in a fast-paced environment.

Responsibilities include dispatching drivers, updating tracking systems, and maintaining professionalism during high-pressure situations. Four consecutive workdays followed by four days off are required.