Overnight Customer Service Pro – Cash & POS Expert

PLS; Arlington (TX); On-site; USD 20,664 - 24,796; Full time

Job summary

PLS is seeking an Overnight Customer Service Representative at 900 E. Pioneer Parkway, Arlington, TX 76010. You will be the face of PLS, delivering superior service and educating customers on our products and services.

The role requires handling transactions accurately, maintaining a balanced cash drawer, and ensuring compliance with regulations while supporting a clean, organized store environment. English fluency is required; bilingual in English/Spanish is a plus.

Qualifications

• Preferred prior customer service experience in hospitality, financial services, retail, or restaurant industries.

Responsibilities

• Provide outstanding customer service to encourage repeat business.
• Educate customers on products and services.
• Ensure transactions comply with laws and regulations.
• Follow company policies and procedures.
• Maintain a balanced cash drawer.
• Process transactions accurately, including cash handling.
• Use point-of-sale system to access information and complete transactions.
• Resolve customer complaints or escalate to Store Manager.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Flexible hours

Job description

PLS is seeking an Overnight Customer Service Representative at 900 E. Pioneer Parkway, Arlington, TX 76010. You will be the face of PLS, delivering superior service and educating customers on our products and services.

The role requires handling transactions accurately, maintaining a balanced cash drawer, and ensuring compliance with regulations while supporting a clean, organized store environment. English fluency is required; bilingual in English/Spanish is a plus.