Overnight Customer Service Specialist – Flexible Hours

PLS; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Phoenix, AZ is looking for an Overnight Customer Service Representative to provide outstanding service and support to our diverse customer base. You will be responsible for educating customers on our products, maintaining quality standards, and complying with all policies.

Ideal candidates will have prior customer service experience, strong attention to detail, and the ability to engage effectively with customers. PLS offers benefits including medical insurance, 401(k), and opportunities for advancement.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant preferred.
• Ability to engage with customers and assess their needs.
• Must have a professional appearance and demeanor.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Ensure transactions comply with regulations.

Skills

Customer service experience

Attention to detail

Bilingual (English/Spanish)

Job description

PLS in Phoenix, AZ is looking for an Overnight Customer Service Representative to provide outstanding service and support to our diverse customer base. You will be responsible for educating customers on our products, maintaining quality standards, and complying with all policies.

Ideal candidates will have prior customer service experience, strong attention to detail, and the ability to engage effectively with customers. PLS offers benefits including medical insurance, 401(k), and opportunities for advancement.