Night-Shift Customer Care Specialist | Educate & Resolve

PLS; Mesa (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is hiring an Overnight Customer Service Representative in Mesa, Arizona. This role requires providing outstanding customer service as the primary point of contact. Responsibilities include maintaining quality standards and assisting customers with transactions.

Candidates should have prior customer service experience and be fluent in English. PLS offers benefits including medical, dental, vision, and opportunities for advancement.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant preferred.
• Must have professional appearance and demeanor.
• Able to work flexible hours including weekends and holidays.

Responsibilities

• Providing outstanding customer service to ensure repeat business.
• Maintaining a balanced cash drawer and completing transactions accurately.
• Resolving customer complaints or referring them to the Store Manager.

Skills

Customer service experience

Attention to detail

Multi-tasking

English fluency

Bilingual (English/Spanish)

Job description

PLS is hiring an Overnight Customer Service Representative in Mesa, Arizona. This role requires providing outstanding customer service as the primary point of contact. Responsibilities include maintaining quality standards and assisting customers with transactions.

Candidates should have prior customer service experience and be fluent in English. PLS offers benefits including medical, dental, vision, and opportunities for advancement.