Overnight Concierge - Luxury Senior Living (Weekend Shifts)

Prime Senior Management LLC; Gastonia (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Prime Independent Living is seeking a warm, professional Front Desk Concierge for overnight weekend shifts (12:00 AM–8:00 AM). You will greet residents, families, and guests, answer phones, and support daily community operations with a focus on hospitality and safety.

You will help residents navigate services, maintain directories, and assist with mail, check-ins, and events. A strong customer-service mindset and reliability are essential, especially during night hours.

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service, hospitality, concierge, front desk, or senior living preferred.
• Warm, professional communication and interpersonal skills.

Responsibilities

• Welcome residents, families, guests, and visitors with warmth and professionalism.
• Answer and direct incoming phone calls with excellent customer service.
• Assist visitors and connect them with the appropriate team members.
• Support daily front desk operations and keep the community organized.
• Monitor safety systems and maintain lobby areas to Prime standards.
• Support resident events and community celebrations.

Skills

Customer service

Hospitality

Front desk

Administrative support

Senior living

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Prime Independent Living is seeking a warm, professional Front Desk Concierge for overnight weekend shifts (12:00 AM–8:00 AM). You will greet residents, families, and guests, answer phones, and support daily community operations with a focus on hospitality and safety.

You will help residents navigate services, maintain directories, and assist with mail, check-ins, and events. A strong customer-service mindset and reliability are essential, especially during night hours.