Night Front Desk Concierge | Weekend Hospitality Pro

Prime Senior Management LLC; Gastonia (NC); On-site; USD 19,000 - 25,000; Part time

Job summary

Prime Independent Living in Gastonia, NC is seeking an Overnight Front Desk Concierge for weekend coverage (12:00 AM–8:00 AM). You will greet residents, families, and guests with warmth, answer phones, assist with mail, and support daily community operations to create a welcoming environment.

With a friendly demeanor and strong customer service skills, you’ll help residents navigate services, coordinate with team members, and maintain security and hospitality standards throughout the overnight

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service, hospitality, concierge or front desk preferred.
• Warm, professional communication and interpersonal skills.
• Ability to connect with people and make others feel welcome.
• Comfortable handling mail, phones and basic office tasks during overnight shifts.
• Willingness to work weekends and varying overnight shifts.

Responsibilities

• Welcome residents, families, guests, and visitors with warmth and hospitality.
• Answer and direct incoming phone calls with professionalism.
• Assist visitors and connect them with the appropriate team members.
• Support daily front desk operations and maintain organized records.
• Monitor safety systems and help keep lobby areas clean and welcoming.
• Collaborate with team members to support daily community operations.

Skills

Customer service

Hospitality

Communication

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Prime Independent Living in Gastonia, NC is seeking an Overnight Front Desk Concierge for weekend coverage (12:00 AM–8:00 AM). You will greet residents, families, and guests with warmth, answer phones, assist with mail, and support daily community operations to create a welcoming environment.

With a friendly demeanor and strong customer service skills, you’ll help residents navigate services, coordinate with team members, and maintain security and hospitality standards throughout the overnight