Overnight Concierge — Senior Living Guest & Safety Lead

Brightview Senior Living, LLC; Danvers (MA); On-site; USD 24,000 - 28,000; Full time

Job summary

Brightview Senior Living, LLC is seeking an Overnight Concierge to welcome residents and guests, answer questions, and support the Business Office with clerical tasks. You will help maintain safety and monitor security systems while engaging the community with a warm, professional demeanor.

The role requires self-motivation and strong organizational, communication and customer-service skills, with a commitment to excellent service in a senior living setting.

Qualifications

• Self-motivated with integrity.
• Strong organizational, communication and customer service skills.
• Experience in healthcare, hospitality, reception, front desk, guest services or security is relevant.

Responsibilities

• Welcome and engage residents, guests and fellow associates in person and via telephone.
• Answer questions that residents and guests may have.
• Perform regular safety checks of the community.
• Monitor security systems, including the emergency call system, and respond accordingly.

Skills

Customer service

Communication

Organizational skills

Integrity

Job description

Brightview Senior Living, LLC is seeking an Overnight Concierge to welcome residents and guests, answer questions, and support the Business Office with clerical tasks. You will help maintain safety and monitor security systems while engaging the community with a warm, professional demeanor.

The role requires self-motivation and strong organizational, communication and customer-service skills, with a commitment to excellent service in a senior living setting.