Concierge: Overnight - Friday/Saturday/Sunday (10pm-8am)

Cornerstone Companies; Great Falls (MT); In loco; USD 19.000 - 26.000; Part-time

Vantaggi offerti da questo lavoro

Professional development

Supportive team environment

Competitive salary

Descrizione del lavoro

Cornerstone Management is seeking an Overnight Concierge for Friday, Saturday, and Sunday nights (10:00pm–8:00am), totaling about 30 hours per week at our assisted living community in Great Falls, Montana. You will greet residents, answer phones, manage packages, and provide information on local amenities while supporting safety and resident needs.

The role emphasizes compassionate, discreet service, multitasking across administration, guest relations, and security tasks, with a focus on

Competenze

• Experience in hospitality or resident services preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and coordinate with staff.
• Overnight shift availability preferred.

Mansioni

• Greet residents and visitors and direct requests with warmth and professionalism.
• Answer phones, take messages, and route calls to the appropriate staff.
• Manage mail, packages, and deliveries and assist with prescriptions.
• Provide information about community amenities and local points of interest.
• Assist with resident needs, from escorting to coordinating small requests.

Conoscenze

Communication

Problem solving

Compassion

Attention to detail

Overnight shift composure

Descrizione del lavoro

Company Overview:

Cornerstone Management oversees multiple Assisted Living communities dedicated to providing compassionate, high-quality care for seniors. Our mission is to foster safe, engaging, and person-centered environments where residents can thrive while preserving their independence and dignity.

Job Summary: Concierge: Friday/Saturday/Sunday 10:00pm-8:00am (30 Hours/Week)

Resident & Guest Services

• Greet and assist residents, families, and visitors with compassion and professionalism.
• Answer phones, take messages, and direct calls/requests to appropriate staff.
• Manage mail, package, and prescription deliveries and distribution.
• Provide information about community amenities and local points of interest.
• Assist with resident needs, from escorting to coordinating small requests.

Safety & Security

• Monitor CCTV, fire panels, door alarms, and emergency call systems.
• Conduct regular interior/exterior patrols and investigate unusual activity.
• Maintain key/gate pass logs and visitor sign-in/out records.
• Respond to emergencies and communicate urgent resident changes to supervisors.

Administrative & Operational Support

• Maintain accurate daily logs, incident reports, and work order requests.
• Perform basic clerical duties (typing, filing, data entry) for other departments.
• Keep the lobby, reception, and common areas neat, stocked, and presentable.
• Support marketing efforts by positively interacting with prospective residents.

Essential Skills

• Exceptional communication & interpersonal skills.
• Strong problem-solving & multitasking abilities.
• High level of compassion, discretion, and integrity.
• Attention to detail and organizational skills.
• Ability to remain calm and effective during overnight shifts and emergencies

What We Offer:

• Competitive salary commensurate with experience.
• Ongoing professional development and training opportunities.
• Supportive work environment with a focus on resident-centered care.

Cornerstone Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.