Overnight Concierge & Guest Services Specialist

Resort Lifestyle Communities; Morrisville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Pay-on-demand access

Benefit stipend for Health, Dental, V​

Paid Time Off

401(k) with employer match

Job summary

Resort Lifestyle Communities in Morrisville, NC is seeking a reliable 3rd Shift Concierge to keep our senior living community secure and welcoming overnight. You’ll monitor operations, handle tasks to keep the community tidy, respond to emergencies, and ensure a great day ahead for residents and guests.

The role requires punctuality, strong communication, and flexibility to cover Thursday through Monday nights.

Qualifications

• High school diploma or GED required.
• Strong problem-solving and multitasking abilities in a fast-paced environment.
• Excellent communication and interpersonal skills with residents, guests, and staff.

Responsibilities

• Maintain exceptional cleanliness across community spaces and prep for the day ahead.
• Monitor resident call systems and respond to emergencies calmly and quickly.
• Support safety by monitoring building systems and following emergency protocols.
• Provide administrative support: handle room-service requests, sell meal tickets, schedule transportation, and maintain records.
• Assist with event setup and responsible alcohol service during gatherings.
• Greet residents and guests, answer calls professionally, and offer valet services as needed.

Skills

Problem solving

Organizational skills

Multitasking

Communication

Interpersonal skills

Microsoft Office

English communication

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

Resort Lifestyle Communities in Morrisville, NC is seeking a reliable 3rd Shift Concierge to keep our senior living community secure and welcoming overnight. You’ll monitor operations, handle tasks to keep the community tidy, respond to emergencies, and ensure a great day ahead for residents and guests.

The role requires punctuality, strong communication, and flexibility to cover Thursday through Monday nights.