Overnight Concierge - Luxury Residential Lobby

Zohorecruit; Raleigh (NC); On-site; USD 22,000 - 33,000; Full time

Job summary

Stratton Amenities in Raleigh, NC is seeking a dependable Overnight Concierge to support a luxury residential community. You will maintain a secure, professional lobby presence and manage front desk operations during overnight hours.

The ideal candidate has experience in concierge or front desk roles, can stay alert overnight, communicate professionally, and work independently. You will handle guest verification, package management, and incident reporting while keeping the lobby welcoming.

Qualifications

• Experience in concierge, front desk, hospitality, or security preferred.
• Able to stay alert and engaged overnight.
• Professional communication and demeanor.
• Reliable, punctual, and able to work independently.

Responsibilities

• Maintain a secure lobby presence during the shift.
• Monitor building access, verify guests, and enforce entry protocols.
• Conduct routine property checks per site procedures.
• Answer calls and assist residents with overnight requests.
• Manage packages, deliveries, and key control as applicable.
• Document incidents, unusual activity, and complete shift reports.
• Keep the front desk and lobby clean, organized, and presentable.
• Escalate emergencies or issues to management or authorities.

Skills

Front desk

Hospitality

Security experience

Overnight vigilance

Tools

Property systems

Phone system

Job description

Stratton Amenities in Raleigh, NC is seeking a dependable Overnight Concierge to support a luxury residential community. You will maintain a secure, professional lobby presence and manage front desk operations during overnight hours.

The ideal candidate has experience in concierge or front desk roles, can stay alert overnight, communicate professionally, and work independently. You will handle guest verification, package management, and incident reporting while keeping the lobby welcoming.