Evening Concierge | Resident & Guest Services

TerraBella Senior Living; Cary (NC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Healthcare

401(k) match

Paid time off

Career growth opportunities

Job summary

TerraBella Senior Living in Cary, NC is seeking a Concierge for the 2nd shift (1 PM–8 PM) to greet guests, residents, and staff, answer calls, and provide information. responsibilities include handling mail, scheduling, and coordinating move-ins/outs while maintaining a neat reception area.

You will manage appointments, assist dining and marketing teams, and ensure policies are followed, contributing to a welcoming community for residents and families.

Qualifications

• High school diploma or GED preferred.
• 1–3 years of customer service experience or related training.

Responsibilities

• Answer and route telephone calls and greet guests and residents.
• Maintain reception area and organize moves, mail, and visitor sign-in.
• Coordinate appointments and assist with daily resident needs and notes.

Skills

Customer service

Telephone etiquette

Multitasking

Organization

Education

High school diploma or GED

Tools

MS Office

Phone system

Job description

TerraBella Senior Living in Cary, NC is seeking a Concierge for the 2nd shift (1 PM–8 PM) to greet guests, residents, and staff, answer calls, and provide information. responsibilities include handling mail, scheduling, and coordinating move-ins/outs while maintaining a neat reception area.

You will manage appointments, assist dining and marketing teams, and ensure policies are followed, contributing to a welcoming community for residents and families.