Overnight Concierge & Guest Services Pro

Planned Companies; Boston (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401K with employer match

Job summary

Planned Companies is hiring Front Desk Associates and Doormen to warmly welcome tenants, guests, and vendors and to ensure the property is presented well and safe. This on-site role offers 32 hours weekly with a pay rate of $19.75 per hour, and includes opportunities to coordinate reservations, events, and access to local services.

Candidates should have 3+ years of Front Desk or Concierge experience, strong communication and computer skills, local knowledge, and the ability to multitask while

Qualifications

• 3+ years of Front Desk or Concierge experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including: Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Front Desk experience

Concierge experience

Communication skills

Computer skills

Local knowledge

Multitasking

Physical ability

Job description

Planned Companies is hiring Front Desk Associates and Doormen to warmly welcome tenants, guests, and vendors and to ensure the property is presented well and safe. This on-site role offers 32 hours weekly with a pay rate of $19.75 per hour, and includes opportunities to coordinate reservations, events, and access to local services.

Candidates should have 3+ years of Front Desk or Concierge experience, strong communication and computer skills, local knowledge, and the ability to multitask while