Overnight Client Services Specialist - Vet ER

Veritas Veterinary Partners; Toms River (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Maternity/Paternity leave

401K with employer match

Licensing fees paid

Employee Referral Bonus

Paid Time off

Mental health support

Uniforms provided

Pet discounts

Sign On Bonus for full-time credential

Diversity in workplace

Job summary

Veritas Veterinary Partners in Toms River, NJ, is seeking a Client Experience Representative for overnight shifts. You will greet clients, check in/out, assist with appointments, handle phones, take deposits, and coordinate with clinical staff in a fast-paced animal care environment.

Ideal candidates have 1+ year in a client-service role, animal-related experience, excellent communication, data-entry accuracy, and a compassionate, discreet approach.

Qualifications

• 1+ years experience in a client service role.
• Experience in animal related field is preferred.
• Excellent communication skills are expected for liaison between clients and clinical staff.
• Ability to answer multiple phone lines and manage deposits.

Responsibilities

• Greet clients and check them in and out of the hospital.
• Book appointments, take payments, and field busy phone lines.
• Coordinate with clinical staff to ensure smooth client experience.

Skills

Client service

Phone handling

Data entry

Communication

Empathy

Job description

Veritas Veterinary Partners in Toms River, NJ, is seeking a Client Experience Representative for overnight shifts. You will greet clients, check in/out, assist with appointments, handle phones, take deposits, and coordinate with clinical staff in a fast-paced animal care environment.

Ideal candidates have 1+ year in a client-service role, animal-related experience, excellent communication, data-entry accuracy, and a compassionate, discreet approach.