Overnight Emergency Client Services Specialist

Companion Pet Services of Alabama, P.C.; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Job summary

VCA Animal Hospitals is seeking an EXPERIENCED OVERNIGHT emergency Client Service Representative to join our team and uphold our mission of pet health and excellent service. We are a family of hometown animal hospitals delivering world-class care to pets and their families.

The CSR will greet clients, schedule appointments, process payments, recommend products, manage medical records, and help ensure a clean, well-maintained facility during overnight shifts.

Qualifications

• Overnight emergency CSR experience preferred.
• Excellent customer service and communication skills required.
• Ability to explain fees and process payments clearly.

Responsibilities

• Greet visitors and guide clients and pets to exam rooms.
• Schedule and confirm appointments; place follow-ups.
• Answer questions about products/services and educate clients.

Skills

Overnight CSR experience

Customer service excellence

Strong communication

Job description

VCA Animal Hospitals is seeking an EXPERIENCED OVERNIGHT emergency Client Service Representative to join our team and uphold our mission of pet health and excellent service. We are a family of hometown animal hospitals delivering world-class care to pets and their families.

The CSR will greet clients, schedule appointments, process payments, recommend products, manage medical records, and help ensure a clean, well-maintained facility during overnight shifts.