Evening Veterinary Front Desk — Client Experience Specialist

Veritas Veterinary Partners; Clark (NJ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Job summary

Veritas Veterinary Partners is seeking a client-focused front desk representative for onsite, full-time work at our New Jersey partner hospital. You will greet clients, handle appointments, process payments, and coordinate discharge and follow-up care alongside veterinary teams.

The role requires strong communication, multitasking, and proficiency with scheduling and billing software, including practice management systems like ezyVet. Evening and weekend shifts are expected.

Qualifications

• Minimum one year of experience in a client-facing, customer service or reception role in a professional environment.
• Strong interpersonal and verbal communication skills with a warm and professional demeanor.
• Ability to manage multiple tasks simultaneously in a high-volume, fast-paced environment.
• Basic proficiency with computer systems, scheduling platforms and point-of-sale or billing software.
• Reliability, punctuality and a consistent professional presence at the front desk.

Responsibilities

• Greet clients and patients warmly upon arrival and manage the front desk operations.
• Present financial estimates clearly and process payments including CareCredit and other plans.
• Coordinate client discharge with clear instructions and follow-up appointments as directed by the clinical team.
• Document client interactions accurately in the practice management system.
• Contribute to a collaborative team culture and provide excellent client experience.

Skills

Customer service

Front desk

Communication

Multitasking

Reliability

Tools

ezyVet

Impromed

AVImark

Job description

Veritas Veterinary Partners is seeking a client-focused front desk representative for onsite, full-time work at our New Jersey partner hospital. You will greet clients, handle appointments, process payments, and coordinate discharge and follow-up care alongside veterinary teams.

The role requires strong communication, multitasking, and proficiency with scheduling and billing software, including practice management systems like ezyVet. Evening and weekend shifts are expected.