Overnight Blackboard Support Desk - Student Tech Help 24/7
Sam Houston State University
14 days+
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Job summary
A university in Texas is seeking a Student Assistant for the 24/7 Online Support Desk. This role involves providing basic technical support to faculty and students within Blackboard. The position requires enthusiasm for technology, problem-solving skills, and a collaborative attitude. No prior knowledge is necessary, as training will be provided. The work schedule is overnight, with varying shifts from Midnight to 8:00 am over the week.
Qualifications
- Enjoys working with technology and has a passion for problem solving.
- Positive, team-focused energy to enhance the team’s collaborative atmosphere.
- Prior knowledge is not necessary as training will be provided.
Responsibilities
- Provide basic technical support to faculty and students within Blackboard.
- Technical troubleshooting and customer service focus for the 24/7 Online Support Desk.
- Work overnight shift with varying times from Midnight to 8:00am, Saturday through Friday.
Skills
Enjoys working with technology
Passion for problem solving
Positive, team-focused energy
Job description
A university in Texas is seeking a Student Assistant for the 24/7 Online Support Desk. This role involves providing basic technical support to faculty and students within Blackboard. The position requires enthusiasm for technology, problem-solving skills, and a collaborative attitude. No prior knowledge is necessary, as training will be provided. The work schedule is overnight, with varying shifts from Midnight to 8:00 am over the week.
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