Tech Support Lounge Assistant (Student)

miamioh.edu; Oxford (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Opportunity for student employment

Flexible scheduling

Job summary

A prominent university in Ohio is seeking a Tech Support Student Assistant to serve as the first point of contact for customers at the Tech Support Lounge. The role involves greeting customers, providing troubleshooting support for technology-related issues, and ensuring high customer satisfaction through effective assistance. Candidates should have a basic knowledge of computer hardware and software, strong communication skills, and a desire to help others. This position offers flexible scheduling opportunities for students.

Qualifications

• Strong problem-solving skills and attention to detail.
• Customer service experience or a strong desire to help others.

Responsibilities

• Greet customers promptly and courteously.
• Conduct initial assessments of technical issues.
• Provide guidance on university-supported technology.

Skills

Basic knowledge of computer hardware and software

Strong problem-solving skills

Excellent communication skills

Customer service experience

Job description

A prominent university in Ohio is seeking a Tech Support Student Assistant to serve as the first point of contact for customers at the Tech Support Lounge. The role involves greeting customers, providing troubleshooting support for technology-related issues, and ensuring high customer satisfaction through effective assistance. Candidates should have a basic knowledge of computer hardware and software, strong communication skills, and a desire to help others. This position offers flexible scheduling opportunities for students.