Overnight Auditor: Reconcile Transactions & Delight Guests

SpringHill Suites Miami Airport South; Miami (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Group insurance

Paid time off

401(k) plan

Get paid daily

Job summary

SpringHill Suites Miami Airport South is seeking a Night Auditor to manage overnight operations and ensure daily transactions are reconciled, providing guests with a smooth, comfortable stay.

The role emphasizes accurate cash handling, prompt guest service, and seamless communication across shifts. Candidates should be comfortable with overnight hours, standing for long periods, and lifting up to 25 pounds, with weekend availability.

Qualifications

• Previous customer service experience is ideal.
• Ability to read, write, type and use basic technology.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure guests are served promptly and courteously.
• Apply problem solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and post/reconcile charges.
• Ensure emergency notification procedures are followed overnight.
• Communicate effectively between all shifts and departments.

Skills

Customer service

Overnight shift

Verbal communication

Written communication

Job description

SpringHill Suites Miami Airport South is seeking a Night Auditor to manage overnight operations and ensure daily transactions are reconciled, providing guests with a smooth, comfortable stay.

The role emphasizes accurate cash handling, prompt guest service, and seamless communication across shifts. Candidates should be comfortable with overnight hours, standing for long periods, and lifting up to 25 pounds, with weekend availability.