Night Auditor - Overnight Guest Services & Reconciliation

InnVentures LLC; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) plan with employer matching

Short-term disability

Long-term disability

Tuition reimbursement

Get paid daily

Job summary

InnVentures in Miami is seeking a Night Auditor to supervise overnight operations and reconcile daily transactions, ensuring a seamless guest experience. The role emphasizes timely service, cash handling, and cross-department communication.

The position requires strong customer service skills and the ability to read, write, and use basic technology. Work is full-time, on-site, with comprehensive benefits and a daily pay option.

Qualifications

• Previous customer service experience with proven ability to thrive working the overnight shift.
• Strong verbal and written communication skills.
• Ability to read, write, type and use basic technology.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and be able to post and reconcile charges to guest receipts.
• Ensure emergency notification procedures are followed in overnight events.
• Communicate effectively between all shifts and departments.

Skills

Customer service

Overnight shift

Verbal communication

Written communication

Reading

Typing

Basic tech

Job description

InnVentures in Miami is seeking a Night Auditor to supervise overnight operations and reconcile daily transactions, ensuring a seamless guest experience. The role emphasizes timely service, cash handling, and cross-department communication.

The position requires strong customer service skills and the ability to read, write, and use basic technology. Work is full-time, on-site, with comprehensive benefits and a daily pay option.