Overnight Auditor & Guest Services Specialist

The Olympia Companies; Nashua (NH); On-site; USD 25,000 - 34,000; Full time

Job summary

The Olympia Companies in Nashua, NH is seeking a Night Auditor to maximize revenue and ensure accurate guest accounting during the overnight shift (10pm–6am or 11pm–7am). You will handle reservations, check-in/check-out, and financial reporting while delivering excellent guest service and maintaining control over daily financial close processes.

Prior hospitality experience is a plus; weekend availability may be required.

Qualifications

• Knowledge/experience of accounting principles; prior customer service/hospitality experience is preferred; high school diploma and/or equivalent work experience.

Responsibilities

• Perform guest services functions as required (check guests in/out, take reservations, upsell calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (Daily Operating Report, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions in order to meet deadlines.
• Perform daily, weekly, monthly and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Respond to governmental inquiries upon receipt.

Skills

Customer service

Communication

Data entry

Typing

Numbers/Data analysis

Hotel systems

Microsoft Excel

Microsoft Word

Education

High school diploma or equivalent

Tools

Excel

MS Word

Hotel management systems

Job description

The Olympia Companies in Nashua, NH is seeking a Night Auditor to maximize revenue and ensure accurate guest accounting during the overnight shift (10pm–6am or 11pm–7am). You will handle reservations, check-in/check-out, and financial reporting while delivering excellent guest service and maintaining control over daily financial close processes.

Prior hospitality experience is a plus; weekend availability may be required.