Night Auditor & Guest Experience Specialist

Q&C Hotel and Bar New Orleans, Autograph Collection; New Orleans (LA); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Encore Hospitality is seeking a Night Auditor to perform overnight accounting and administrative duties. The role balances nightly transactions, processes guest check-ins/outs, and ensures security and smooth hotel operations during nighttime hours.

The Night Auditor will generate financial reports, maintain accurate records, and provide friendly guest service throughout the night. This on-site position offers opportunities for growth within hotel operations.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree in Hospitality Management or related field preferred.
• Experience in front desk or accounting roles is preferred; PMS familiarity is a plus.

Responsabilités

• Perform nightly audit of all financial transactions and reconcile records.
• Handle guest check-ins and check-outs during night shift with courteous service.
• Complete administrative tasks and maintain accurate guest records.
• Monitor hotel security and safety during the night and respond to emergencies.
• Coordinate with Front Desk, Night Manager, housekeeping, and maintenance.
• Provide information about hotel amenities and local attractions to guests.
• Operate the PMS and related software to process transactions and generate reports.

Connaissances

Attention to detail

Communication skills

Problem-solving

Night shift independence

Basic computer skills

Formation

High school diploma or equivalent

Associate’s degree in Hospitality Management or related field

Outils

Property Management System (PMS)

Description du poste

Encore Hospitality is seeking a Night Auditor to perform overnight accounting and administrative duties. The role balances nightly transactions, processes guest check-ins/outs, and ensures security and smooth hotel operations during nighttime hours.

The Night Auditor will generate financial reports, maintain accurate records, and provide friendly guest service throughout the night. This on-site position offers opportunities for growth within hotel operations.