Overnight Auditor — Guest Services & Cash Handling

Delaware North; Buffalo (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation

Tuition reimbursement

Weekly pay

Free shift meal

Free parking

Jake’s Café discount

Employee room discounts

Marriott discounts

Training and internal mobility

Job summary

The Westin Buffalo in downtown Buffalo, NY is seeking a Night Auditor who thrives in a fast-paced environment and focuses on exceptional guest service. This role supports nightly operations, balance procedures, and guest billing with accuracy.

The position offers hourly pay between $19.00 and $21.00, with weekly pay and a benefits package that includes health, retirement plans, paid time off, tuition reimbursement, and employee discounts. Flexible full-time or part-time options may be available.

Qualifications

• Must be at least 18 years old.
• A valid driver’s license is required.
• No high school diploma or GED required.
• Experience in cash handling.
• Experience in a customer service environment is beneficial.
• Good communication skills; ability to communicate with guests and team members.
• Basic math skills; ability to accurately handle money and count change.
• Experience using Microsoft Excel.

Responsibilities

• Run the night audit function, reconcile credit card payments, input sales and manual sales sheets, understand the guest folio, explain billing, and how to make any needed corrections.
• Review pending advance deposits and charges, check guests in and out of the hotel efficiently.
• Quote room rates and room package information, post charges for in-house accounts.
• Complete shift closing, drop cash and check payments, securing the bank at all times, and follow proper cash handling policies.
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
• Check and balance the daily figures, post room and tax charges on guest accounts.
• Drive a company vehicle to help with valet/shuttle parking as needed.

Skills

Customer service

Cash handling

Basic math

Excel

Communication

Attention to detail

Education

No high school diploma or GED required

Tools

Microsoft Excel

Job description

The Westin Buffalo in downtown Buffalo, NY is seeking a Night Auditor who thrives in a fast-paced environment and focuses on exceptional guest service. This role supports nightly operations, balance procedures, and guest billing with accuracy.

The position offers hourly pay between $19.00 and $21.00, with weekly pay and a benefits package that includes health, retirement plans, paid time off, tuition reimbursement, and employee discounts. Flexible full-time or part-time options may be available.