Night Auditor

The Westin Buffalo; Buffalo (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) match

Paid vacation days

Parental bonding leave

Tuition reimbursement

Weekly pay

Free shift meal

Free parking

Jake’s Cafe 30% discount

Employee room discounts

Marriott discounts

Training and internal mobility

Job summary

Delaware North Parks and Resorts is seeking a night auditor for The Westin Buffalo in Buffalo, NY. This role combines front desk duties with night audit responsibilities in a fast-paced hotel setting.

The position involves reconciling payments, managing guest folios, processing check-ins/outs, and handling cash with accuracy. Competitive hourly pay and benefits are offered, with a collaborative, guest-service-focused team.

Qualifications

• Must be at least 18 years old.
• Valid driver's license required.
• Experience in cash handling.
• Customer service experience is beneficial.
• Basic math skills and ability to count change.
• Experience using Microsoft Excel.

Responsibilities

• Run the night audit function and reconcile credit card payments.
• Review deposits, check guests in/out efficiently.
• Quote room rates and post charges for in-house accounts.
• Complete shift closing and secure the bank.
• Maintain accurate front office paperwork and daily figures.
• Drive a company vehicle for valet/shuttle duties as needed.

Skills

Customer service

Cash handling

Communication

Excel

Attention to detail

Tools

Microsoft Excel

Job description

The opportunity

Delaware North Parks and Resorts is searching for a customer-service focused full-time or part-time Night Auditor to join our team at The Westin Buffalo in Buffalo, New York. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.

Pay

$19.00 – $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will allow you to meet people from around the world and work with a supportive team focused on career development.

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal
• Free parking
• 30% discount at Jake’s Cafe
• Discounted room rates for employees, friends, and family
• Generous Marriott discounts
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?

• Run the night audit function, reconcile credit card payments, input sales and manual sales sheets, understand the guest folio, explain billing, and how to make any needed corrections.
• Review pending advance deposits and charges, check guests in and out of the hotel efficiently.
• Quote room rates and room package information, post charges for in-house accounts.
• Complete shift closing, drop cash and check payments, securing the bank at all times, and follow proper cash handling policies.
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
• Check and balance the daily figures, post room and tax charges on guest accounts.
• Drive a company vehicle to help with valet/shuttle parking as needed.

More about you

• Must be at least 18 years old.
• A valid drivers license is required.
• No high school diploma or GED required.
• Previous experience in cash handling.
• Previous experience in a customer service environment is beneficial.
• Good communication skills; ability to communicate with guests and team members.
• Basic math skills; ability to accurately handle money and count change.
• Experience using Microsoft Excel.

Physical requirements

• Able to perform long-term standing, walking, bending, reaching, repetitive moving items up to 30 pounds.

Shift details

Overnight
OT as needed
Holidays