Night Audit & Front Desk Specialist – Busy Hotel Ops

The Westin Buffalo; Buffalo (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) match

Paid vacation days

Parental bonding leave

Tuition reimbursement

Weekly pay

Free shift meal

Free parking

Jake’s Cafe 30% discount

Employee room discounts

Marriott discounts

Training and internal mobility

Job summary

Delaware North Parks and Resorts is seeking a night auditor for The Westin Buffalo in Buffalo, NY. This role combines front desk duties with night audit responsibilities in a fast-paced hotel setting.

The position involves reconciling payments, managing guest folios, processing check-ins/outs, and handling cash with accuracy. Competitive hourly pay and benefits are offered, with a collaborative, guest-service-focused team.

Qualifications

• Must be at least 18 years old.
• Valid driver's license required.
• Experience in cash handling.
• Customer service experience is beneficial.
• Basic math skills and ability to count change.
• Experience using Microsoft Excel.

Responsibilities

• Run the night audit function and reconcile credit card payments.
• Review deposits, check guests in/out efficiently.
• Quote room rates and post charges for in-house accounts.
• Complete shift closing and secure the bank.
• Maintain accurate front office paperwork and daily figures.
• Drive a company vehicle for valet/shuttle duties as needed.

Skills

Customer service

Cash handling

Communication

Excel

Attention to detail

Tools

Microsoft Excel

Job description

Delaware North Parks and Resorts is seeking a night auditor for The Westin Buffalo in Buffalo, NY. This role combines front desk duties with night audit responsibilities in a fast-paced hotel setting.

The position involves reconciling payments, managing guest folios, processing check-ins/outs, and handling cash with accuracy. Competitive hourly pay and benefits are offered, with a collaborative, guest-service-focused team.