Overnight Hotel Night Auditor - Paid Weekly + Benefits

University of Delaware; Buffalo (NY); On-site; USD 24,108 - 25,485; Full time

Benefits offered by this job

Paid Weekly (Every Friday)

Medical, Dental & Vision Insurance

Competitive 401(k) with Employer Match

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Company Paid Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Employee Assistance Program

Hotel Discounts

Wellness Programs

Employee Appreciation Activities

Learning and Development Opportunities

Employee Referral Program

Job summary

Buffalo Lodging Associates, on behalf of Hampton Inn Buffalo-Airport/Galleria Mall, is seeking a Night Auditor to join the overnight team. The role involves greeting guests, handling check-ins/outs, balancing night accounts, and producing accurate reports.

The ideal candidate brings hotel guest service experience; proficiency with a property management system, Word, and Excel is strongly preferred. The schedule is overnights with weekend availability; pay starts at $17.50–$18.50 per hour with

Qualifications

• Customer service experience in a hotel setting preferred.
• Brand experience is a plus.
• High School diploma or equivalent is preferred.

Responsibilities

• Greeting guests, complete the check-in/check-out procedure through the Property management system while obtaining and storing pertinent information.
• Handles cash, credit card information and goods at the property.
• Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
• Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
• Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.
• Prepares guest folios for express check out.

Skills

Customer service

Brand experience

Valid driver's license

Education

High School diploma or equivalent

Tools

Property management system

Word

Excel

Job description

Buffalo Lodging Associates, on behalf of Hampton Inn Buffalo-Airport/Galleria Mall, is seeking a Night Auditor to join the overnight team. The role involves greeting guests, handling check-ins/outs, balancing night accounts, and producing accurate reports.

The ideal candidate brings hotel guest service experience; proficiency with a property management system, Word, and Excel is strongly preferred. The schedule is overnights with weekend availability; pay starts at $17.50–$18.50 per hour with