Overnight Audit Supervisor — Revenue & Front Desk Leader

Sonesta Hotels International Corporation

Bee Cave (TX)

On-site

USD 42,000 - 52,000

Full time

8 days ago

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Benefits offered by this job

Medical/Dental/Vision
HSA with Company Match
401(k) with Company Match
Paid Vacation & Sick Time
Parental Leave
Life Insurance
Disability Insurance
Hospital Indemnity & Accident
Educational Assistance
Hotel Discounts
Employee Discounts

Job summary

Sonesta International Hotels is seeking a Night Auditor Supervisor in Bee Cave, TX. The role balances all hotel income and expenses for each 24-hour cycle and acts as a Guest Service Agent for the overnight shift.

You will liaison with Opera, SynXis, and system support to handle issues and ensure accurate nightly reporting. Key duties include auditing revenues, processing transactions, registering guests, and supporting daily and monthly reporting packs.

Qualifications

  • Balances and audits hotel revenue and expenses for 24-hour periods.
  • Acts as overnight Guest Service Agent at the front desk.
  • Serves as hotel system liaison during night hours and opens tickets in Opera/SynXis.

Responsibilities

  • Deliver Sonesta Service standards in all guest interactions.
  • Balance and audit revenue streams and reports for accuracy.
  • Process cash/credit transactions and prepare deposits.
  • Register guests, issue keys, and assist guests with services.
  • Support nightly management reporting and month-end packs.
  • Coordinate with management to resolve accounting discrepancies.
  • Uphold security and safety procedures during shift.

Skills

Guest service
Revenue auditing
Cash handling
Front desk procedures
Systems liaison
Ticket escalation
Upselling

Tools

Opera
SynXis

Job description

Sonesta International Hotels is seeking a Night Auditor Supervisor in Bee Cave, TX. The role balances all hotel income and expenses for each 24-hour cycle and acts as a Guest Service Agent for the overnight shift.

You will liaison with Opera, SynXis, and system support to handle issues and ensure accurate nightly reporting. Key duties include auditing revenues, processing transactions, registering guests, and supporting daily and monthly reporting packs.

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