Overnight Audit Supervisor — Front Desk Lead & Revenue

Concord Hospitality Enterprises Co.; San Diego (CA); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision plans

Life insurance with disability options

401k with Company Match

Tuition assistance

Discounted room rates

Training & development

Job summary

Concord Hospitality Enterprises Co. in San Diego is seeking a Night Audit Supervisor to lead the overnight front desk and audit operations, manage the nightly close, and ensure accurate financial reporting.

You will oversee staff scheduling, training, guest interactions, safety procedures, and incident follow-ups, while maintaining confidential information and guest satisfaction. This role requires flexible overnight availability and strong leadership in hospitality.

Qualifications

• Must have prior front office/night audit/supervisory experience or related hospitality leadership experience.

Responsibilities

• Oversee nightly front office and audit operations, including team support, scheduling, and training.
• Reconcile daily transactions, run trial balance, post room revenue, and close the day.
• Prepare and distribute audit reports for hotel departments and leadership.
• Verify guest accounts, reservations, and billing accuracy; resolve discrepancies.
• Serve as the overnight point of contact, handling guest needs and service recovery.
• Investigate service or safety concerns, complete incident reports, and ensure follow-up.
• Monitor hotel safety, security, and key control procedures.
• Support front desk operations, including check-in/out and guest assistance.

Skills

Problem solving

Decision making

Financial accuracy

Guest service

Communication

Detail oriented

Time management

Confidential information handling

Tools

Hotel systems knowledge

Job description

Concord Hospitality Enterprises Co. in San Diego is seeking a Night Audit Supervisor to lead the overnight front desk and audit operations, manage the nightly close, and ensure accurate financial reporting.

You will oversee staff scheduling, training, guest interactions, safety procedures, and incident follow-ups, while maintaining confidential information and guest satisfaction. This role requires flexible overnight availability and strong leadership in hospitality.