Night Audit Supervisor - Overnight Hospitality Lead

General Hotels Corporation; Indianapolis (IN); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

Company-Paid Life Insurance

Supplemental Life Insurance

401(k) with Company Match

Earned Wage Access

Employee Assistance Program

Perks through Benefit Hub

Generous Paid Time Off

Résumé du poste

General Hotels Corporation is hiring a Full-Time Night Audit Supervisor to join our team. You’ll balance nightly revenue, finalize reports, and support overnight hotel operations with a foundation of warm hospitality.

As the night shift lead, you will assist guests, manage accounts, and coordinate with front desk and hotel systems to ensure accurate balances and smooth operations during overnight hours.

Qualifications

• Must have prior customer service experience.
• Experience in a hotel or similar setting preferred.
• Strong communication and interpersonal skills are essential.
• Positive, hospitality-focused attitude and professional demeanor.
• Good phone and computer skills are required.
• Night shifts, full-time availability on Mondays and Tuesdays.

Responsabilités

• Complete and transmit nightly accounting reports and supporting documentation.
• Audit and balance room revenue, food and beverage revenue, cashier reports, and guest accounts.
• Provide exceptional guest service and assist with guest requests as needed.
• Serve as the hotel system liaison during overnight hours.
• Assist with booking reservations and answering hotel phone calls.
• Help create a welcoming, safe, and professional environment for guests overnight.

Connaissances

Customer service

Hotel experience

Communication skills

Phone skills

Computer skills

Cash handling

Outils

Hotel systems

Description du poste

General Hotels Corporation is hiring a Full-Time Night Audit Supervisor to join our team. You’ll balance nightly revenue, finalize reports, and support overnight hotel operations with a foundation of warm hospitality.

As the night shift lead, you will assist guests, manage accounts, and coordinate with front desk and hotel systems to ensure accurate balances and smooth operations during overnight hours.