Overnight Audit & Guest Experience Lead

Vista Host Hotels Management & Development; Austin (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Vista Host Management & Development is seeking a Night Auditor for Homewood Suites Tuscaloosa. You will balance daily revenue, perform front desk duties, and ensure accurate financial records overnight.

Ideal candidates enjoy independent night shifts, deliver exceptional guest service, and maintain strict attention to detail while handling guest requests and end-of-shift closes with accuracy. This full-time role offers competitive hourly pay, benefits, and opportunities for advancement within

Qualifications

• Night Auditor balances daily revenue and performs front desk duties.
• Strong problem-solving and attention to detail required.
• Excellent customer service and effective English communication needed.

Responsibilities

• Provide exceptional customer service during night shifts and address guest needs.
• Perform QA checks for front desk operations and verify transactions.
• Balance all credit card transactions, deposits, and nightly accounts.
• Close out the current business day and open the next day in the property system.
• Document guest requests and issues and ensure timely resolutions.
• Maintain lobby and front desk area cleanliness and organization.
• Adhere to hotel policies, cash handling procedures, and safety regulations.

Skills

Problem solving

Attention to detail

Customer service

Multitasking

English communication

Job description

Vista Host Management & Development is seeking a Night Auditor for Homewood Suites Tuscaloosa. You will balance daily revenue, perform front desk duties, and ensure accurate financial records overnight.

Ideal candidates enjoy independent night shifts, deliver exceptional guest service, and maintain strict attention to detail while handling guest requests and end-of-shift closes with accuracy. This full-time role offers competitive hourly pay, benefits, and opportunities for advancement within