Night Auditor & Overnight Guest Experience Lead

Vista Host Hotels Management & Development; Tuscaloosa (AL); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Competitive pay

PTO benefits

Health insurance

401k plan

Life insurance

Employee discounts

EAP program

Growth opportunities

Job summary

Vista Host Hotels Management & Development is seeking a Night Auditor for Homewood Suites Tuscaloosa to balance nightly revenue, handle front desk tasks, and deliver outstanding guest service during the night shift. The ideal candidate works independently, has strong attention to detail with financial transactions, and can maintain accurate records while addressing guest requests.

This role offers competitive hourly pay, health Insurance, 401k, and opportunities for growth within Vista Host’s

Qualifications

• Must communicate effectively in English, both written and verbal.
• Strong attention to detail and the ability to manage financial transactions accurately.
• Willingness to work night shifts, including weekends and holidays.

Responsibilities

• Provide exceptional customer service during overnight hours and support front desk operations.
• Balance daily revenue and expenses and verify transactions.
• Close the current business day and open the new day using the property management system.
• Address guest requests and resolve issues to ensure guest satisfaction.

Skills

English communication

Attention to detail

Customer service

Night shift independence

Job description

Vista Host Hotels Management & Development is seeking a Night Auditor for Homewood Suites Tuscaloosa to balance nightly revenue, handle front desk tasks, and deliver outstanding guest service during the night shift. The ideal candidate works independently, has strong attention to detail with financial transactions, and can maintain accurate records while addressing guest requests.

This role offers competitive hourly pay, health Insurance, 401k, and opportunities for growth within Vista Host’s