Overnight Area Supervisor

Qik n EZ; Springfield (IL); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

Short- and Long-Term Disability

Cafeteria Plan

Employee discounts

Job summary

Qik n EZ in Springfield, IL is seeking an Overnight Area Supervisor to lead overnight operations across multiple locations, coach CSRs and Night Managers, and ensure shifts run smoothly from 10:00 PM to 7:00 AM.

You’ll visit stores, train new hires, enforce standards, manage staffing and safety, and communicate issues to leadership with a hands-on, independent approach.

Qualifications

• Proven management experience in retail, food service, or fuel industries.
• Strong leadership and communication skills.
• Ability to motivate and coach team members effectively.
• Available to work overnight shifts, including holidays and on-call when needed.
• Valid driver’s license and reliable, personal transportation.
• Ability to lift up to 50 lbs. and work across multiple locations.
• Must pass a background check, motor vehicle report, and 4-panel drug test.
• Completion of Manager Food Training within 90 days of employment.

Responsibilities

• Provide leadership and supervision to CSRs and Night Managers across multiple locations.
• Visit approximately one assigned store per night to evaluate operations, support the team, and complete assigned priorities.
• Train newly hired CSRs and Night Managers through hands-on instruction, coaching, observation, and follow-up.
• Coach Night Managers on leadership, shift management, accountability, operational standards, and problem-solving.
• Set clear expectations and hold employees accountable for performance, attendance, productivity, and completion of assigned responsibilities.
• Respond to unexpected staffing, customer, equipment, technology, and operational situations.
• Ensure overnight teams are completing cleaning, stocking, food service, cash-handling, and other required shift responsibilities.
• Complete special projects and assignments accurately and on time.
• Assist with basic technology projects, including computer upgrades, equipment changes, system updates, and other store technology initiatives.
• Communicate store conditions, employee performance concerns, training progress, completed projects, and unresolved issues to management.
• Adjust your scheduled location when another store has a more urgent business need.

Skills

Leadership

Training

Coaching

Problem-solving

Communication

Job description

Are you an experienced overnight leader who can walk into a store, quickly assess what needs attention, coach the team, solve problems, and get things done?

Qik n EZ is looking for a dependable and confident Overnight Area Supervisor to support our overnight operations across multiple locations. This is a hands‑on field leadership position for someone comfortable working independently, developing employees, holding teams accountable, and making sound decisions when senior leadership may not be immediately available.

Job Details:

• Area: Springfield, IL.
• Pay Rate: $23.00-$24.00 per hour.
• Schedule: Tuesday-Saturday.
• Status: Full-time.
• Hours: between 10:00 PM and 7:00 AM.

Why Join Qik n EZ? We Offer:

• Competitive pay and advancement opportunities.
• Employee discounts on fuel and in-store purchases.
• Medical, Dental, and Vision benefits.
• Short- & Long-Term Disability and Cafeteria Plan option.
• 401(k) with company match.
• Paid time off to recharge and spend with family.

What You’ll Do:

• Provide leadership and supervision to Customer Service Representatives (CSRs) and Night Managers across multiple locations.
• Visit approximately one assigned store per night to evaluate operations, support the team, and complete assigned priorities.
• Train newly hired CSRs and Night Managers through hands‑on instruction, coaching, observation, and follow‑up.
• Coach Night Managers on leadership, shift management, accountability, operational standards, and problem‑solving.
• Set clear expectations and hold employees accountable for performance, attendance, productivity, and completion of assigned responsibilities.
• Respond to unexpected staffing, customer, equipment, technology, and operational situations.
• Ensure overnight teams are completing cleaning, stocking, food service, cash‑handling, and other required shift responsibilities.
• Complete special projects and assignments accurately and on time.
• Assist with basic technology projects, including computer upgrades, equipment changes, system updates, and other store technology initiatives.
• Communicate store conditions, employee performance concerns, training progress, completed projects, and unresolved issues to management.
• Adjust your scheduled location when another store has a more urgent business need.

What We’re Looking For:

• A strong hands‑on trainer who can effectively teach and develop new employees and Night Managers.
• Comfortable giving direction, correcting performance issues, and holding employees accountable.
• A practical problem‑solver who can assess a situation and determine what needs to happen next.
• Able to work independently and make sound decisions with limited overnight supervision.
• Organized and capable of balancing planned responsibilities with unexpected priorities.
• Comfortable using computers and learning store technology.
• Adaptable and willing to change plans when another location needs immediate attention.
• Able to understand how staffing, customer service, labor, inventory, store conditions, safety, and operational execution affect the overall business.

Qualifications:

• Proven management experience in retail, food service, or fuel industries.
• Strong leadership and communication skills.
• Ability to motivate and coach team members effectively.
• Available to work overnight shifts, including holidays and on‑call when needed.
• Valid driver’s license and reliable, personal transportation.
• Ability to lift up to 50 lbs. and work across multiple locations.
• Must pass a background check, motor vehicle report, and 4-panel drug test.
• Completion of Manager Food Training within 90 days of employment.

If you’re a strong overnight leader who enjoys training people, solving problems, taking ownership, and working independently, we’d like to hear from you.

This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Additional tasks may be assigned as needed.