Customer Service Representative (3651)

Qik n EZ; Springfield (IL); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Gas discount

Employee discount

Weekly pay with direct deposit

Growth opportunities

Fun, energetic workplace culture

Flexible scheduling

Vision & dental insurance

Paid Time Off

Job summary

Qik n EZ in Springfield, IL is seeking a part-time Customer Service Representative to join our friendly team and deliver fast, reliable service to customers. You will operate registers, assist with transactions, and help maintain a clean, welcoming store environment.

Flexible scheduling, weekly pay, and opportunities for growth are offered, with benefits including discounts and training with a wage increase. No formal education is required, and reliable transportation is preferred.

Qualifications

• Customer service experience is preferred but not required.
• Strong communication and problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Team-oriented with a positive attitude.
• Flexible scheduling including evenings, weekends, and holidays.

Responsibilities

• Deliver friendly, professional customer service at the register.
• Process transactions accurately and handle payments efficiently.
• Stock shelves and maintain store cleanliness.
• Assist with inventory and merchandising tasks daily.
• Respond to customer inquiries and resolve issues promptly.

Skills

Customer service

Retail experience

Multitasking

Communication skills

Job description

Job Details

• Job Location: 50 - 2800 Peoria - Springfield, IL 62702


• Position Type: Part Time


• Education Level: None


• Salary Range: $16.00 - $16.50 Hourly


• Travel Percentage: None


• Job Shift: Overnigths


• Job Category: Customer Service

Join the Q Crew at Qik n’ EZ—where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you’ll play a vital role in creating positive experiences for customers, maintaining store efficiency, and ensuring top-tier service.

Perks & Benefits

• $0.10 off per gallon of gas.


• 10% employee discount on in-store purchases.


• Competitive hourly pay with performance-based incentives.


• Growth opportunities – advance to leadership roles!


• Fun, energetic workplace culture as part of the team.


• Flexible scheduling options.


• Weekly pay with direct deposit.


• Vision & dental insurance options


• Accrued Paid Time Off (PTO)


• Comprehensive training with a wage increase once completed.

What You’ll Do

• Deliver outstanding customer service with a friendly and professional attitude.


• Operate cash registers, assist with transactions, and process payments efficiently.


• Stock shelves and maintain store cleanliness to ensure a great shopping experience.


• Support daily store operations by handling inventory and assisting with merchandising.


• Respond to customer inquiries and resolve issues promptly and courteously.

What We’re Looking For

• Previous customer service or retail experience preferred but not required.


• Ability to work in a fast-paced environment and multitask effectively.


• Strong communication and problem-solving skills to assist customers.


• Team-oriented mindset and positive attitude.


• Flexible availability, including evenings, weekends, and holidays.

We’re hiring friendly, dependable people who take pride in their work — come grow with us!

This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Additional tasks may be assigned as needed.

Qualifications

Qualifications & Physical Requirements:

• 21 years of age or older.


• Reliable and consistent transportation.


• Ability to lift up to 50 lbs., including 25 lbs. overhead.


• Ability to bend, reach, and stand for long periods.


• Ability to pass a background check and drug test.


• Comfortable and safe using ladders or step stools.


• Able to work in all weather conditions.


• Availability to work weekends and holidays as needed.