Night Operations Lead — Multi-Store

Qik n EZ; United States; On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Competitive pay and advancement

Employee discounts on fuel and inStore

Medical, Dental, and Vision benefits

Short- & Long-Term Disability and Caf

401(k) with company match

Paid time off

Job summary

Qik n EZ, located in Springfield, IL, seeks an overnight retail supervisor to lead CSRs and Night Managers, train staff, and ensure proper store operations across multiple locations. This role requires strong leadership, hands-on coaching, and the ability to manage overnight shifts and priorities.

You will visit assigned stores nightly, support the team, and handle incident response, equipment changes, and technology updates.

Qualifications

• Proven management experience in retail, food service, or fuel industries.
• Strong leadership and communication skills.
• Ability to motivate and coach team members effectively.
• Available to work overnight shifts, including holidays and on-call when needed.

Responsibilities

• Provide leadership and supervision to CSRs and Night Managers across multiple locations.
• Visit approximately one assigned store per night to evaluate operations, support the team, and complete priorities.
• Train newly hired CSRs and Night Managers through hands-on instruction, coaching, observation, and follow-up.
• Coach Night Managers on leadership, shift management, accountability, operational standards, and problem-solving.
• Set clear expectations and hold employees accountable for performance, attendance, productivity, and completion of assigned responsibilities.
• Respond to staffing, customer, equipment, technology, and operational situations.
• Ensure overnight teams complete cleaning, stocking, food service, cash-handling, and other shift duties.
• Complete special projects and assist with store technology initiatives.

Skills

Management experience

Leadership

Communication

Overnight availability

Job description

Qik n EZ, located in Springfield, IL, seeks an overnight retail supervisor to lead CSRs and Night Managers, train staff, and ensure proper store operations across multiple locations. This role requires strong leadership, hands-on coaching, and the ability to manage overnight shifts and priorities.

You will visit assigned stores nightly, support the team, and handle incident response, equipment changes, and technology updates.