Outside Sales Representative

Jobtailor; Pontotoc (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

NAPA Auto Parts in Pontotoc, MS seeks an energetic sales professional to grow company-owned stores, expand the customer base, and boost profits. You will promote the full NAPA line to wholesale customers and develop plans with the Store Manager to increase sales and new leads.

You’ll identify customer needs, align solutions with NAPA offerings, work with manufacturer reps, and engage clients through eSales programs and educational seminars. High customer service focus is essential.

Qualifications

• Prior experience in a Retail store or outside sales.
• 2+ years of experience in a customer focused role.
• Ability to perform in a quota driven environment.
• Basic selling skills, including sales call prep and closing.
• Capability to present information in group meetings.
• Valid driver license with minimal violations in 4 years.

Responsibilities

• Drive growth of company-owned NAPA stores, customers, sales and profits.
• Promote the full line of NAPA products to wholesale customers.
• Work with the Store Manager to plan increased sales and leads.
• Identify customer needs and align solutions with NAPA offerings.
• Collaborate with manufacturer's reps to improve programs and knowledge.
• Engage customers via NAPA eSales programs and seminars.
• Maintain customer satisfaction and resolve issues in person or by phone.

Skills

Retail sales experience

Customer focused role

Quota driven environment

Basic selling skills

Valid driver license

Product knowledge

Sales call preparation

Customer meeting management

Closing sales

Tools

ESales Programs

Job description

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
• Promote the entire line of NAPA products and programs to wholesale customers
• Work with the local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop local leads
• Identify specific customer needs and align solutions with NAPA offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product lines
• Engage customers and keep them connected through NAPA's eSales programs
• Perform educational seminars, clinics, and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide strong customer service, including solving customer problems, complaints, and questions in person or by telephone

Requirements

• Prior experience in a Retail store or outside sales
• 2+ years of experience in a customer focused role
• Ability to perform in a quota driven environment
• Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and account maintenance
• Capability to present information in group meetings
• Valid driver license with no more than 2 moving violations in the last 4 years required
• Ability to bend to floor-level shelves and reach upper shelves up to eight feet using a stool or ladder when necessary
• Stamina to stand and walk for the entire work shift
• Ability to lift up to 60 lbs of merchandise
• Clear speaking and attentive listening skillsAbility to set expectations, meet commitments, track results, and manage accountability
• Ability to inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people

Core Competencies

Demonstrates strong customer service skills and the ability to drive sales growth through effective communication and relationship management. Proficient in presenting product information and managing customer needs in a retail environment.

Highest-signal resume keywords

• Retail Sales Experience
• Customer Focused Role
• Quota Driven Environment
• Basic Selling Skills
• Valid Driver License

ATS Optimization Keywords

Hard Skills

• Sales Call Preparation
• Customer Meeting Management
• Closing Sales
• Account Maintenance
• Product Knowledge

Soft Skills

• Clear Speaking Skills
• Attentive Listening Skills
• Problem Solving
• Customer Satisfaction Management

Industry Keywords

• NAPA Auto Parts
• Wholesale Customers
• Customer Needs Alignment
• Educational Seminars
• Customer Engagement

Tools & Technologies

• ESales Programs