Outside Sales Representative/Sales Professional

NAPA Auto Parts; Streetsboro (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the automotive parts industry is seeking an Outside Sales Representative to drive sales growth and enhance customer relationships. This role requires a self-motivated individual with a passion for sales and a strong customer-centric approach. Responsibilities include promoting products, managing customer needs, and delivering exceptional service to ensure satisfaction and loyalty.

Qualifications

• 2+ years of experience in a customer-focused role.
• Prior experience in a retail store or outside sales.
• Valid driver's license with no more than 2 moving violations.

Responsibilities

• Drive growth of company-owned stores and customer base.
• Promote NAPA products to Wholesale Customers.
• Maintain customer satisfaction and provide strong customer service.

Skills

Customer service

Sales skills

Communication

Education

Bachelor's Degree

Job description

Join to apply for the Outside Sales Representative/Sales Professional role at NAPA Auto Parts.

Job Summary

If you are passionate about selling, finding and winning new customers, new business, closing deals, and sustaining these relationships even after the sale, the Sales Pro role may be for you! Our Sales Pro is a self-motivated, customer-centric representative that works to promote our entire line of products and services and expand the business of new and existing customers.

Responsibilities

1. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits.
2. Promote the entire line of NAPA products and programs to Wholesale Customers.
3. Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop leads on a local basis.
4. Identify specific needs of customers and align solutions with NAPA's offerings.
5. Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines.
6. Engage customers and keep them connected through all of NAPA's eSales programs.
7. Perform educational seminars, clinics, and presentations on NAPA product lines and services.
8. Maintain customer satisfaction and provide strong customer service, including solving customer problems, complaints, and questions in person or by telephone.

Qualifications

1. Prior experience in a retail store or outside sales.
2. 2+ years of experience in a customer-focused role and the ability to perform in a quota-driven environment.
3. Understanding and demonstration of basic selling skills such as preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and account maintenance.
4. Capability to present information in group meetings.
5. Valid driver license with no more than 2 moving violations in the last 4 years required.

Preferred Qualifications

1. Bachelor's Degree.
2. Background in the Automotive Industry.

Leadership

• Embodies values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by focusing on outcomes and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically as a forward thinker.
• Develops high-performing teams through inclusive leadership, attracting and developing talent, providing ongoing feedback, and building trust.

Physical Demands / Working Environment

• Valid Driver’s License.
• Ability to bend to floor-level shelves and reach upper shelves (eight feet) with use of stool or ladder when necessary, and stamina to stand and walk for entire shift and lift up to 60 lbs.
• Clear speaking and attentive listening skills.
• Set expectations, meet commitments, track results, and manage accountability.
• Inspecting, protecting, and maintaining company assets, merchandise, vehicles, building, and people.

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