Outside Sales Representative/Sales Professional

NAPA Auto Parts; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the automotive industry is seeking an Outside Sales Representative to drive growth and promote its product lines. The ideal candidate will be self-motivated with strong customer service and sales skills, responsible for developing new business and maintaining relationships with clients. This full-time role offers an opportunity to work closely with store management and engage with customers through various programs.

Qualifications

• Experience in retail or outside sales roles.
• At least 2 years in a customer-focused environment with quota responsibilities.
• Ability to present in group settings.

Responsibilities

• Drive growth of company-owned stores and customer base.
• Promote NAPA products to wholesale customers.
• Provide excellent customer service and resolve inquiries.

Skills

Customer service

Sales skills

Communication

Education

Bachelor's Degree

Job description

Join to apply for the Outside Sales Representative/Sales Professional role at NAPA Auto Parts

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Join to apply for the Outside Sales Representative/Sales Professional role at NAPA Auto Parts

Job Summary

If you are passionate about selling, finding and winning new customers, developing new business, closing deals, and maintaining relationships post-sale, the Sales Pro role may be for you! Our Sales Pro is a self-motivated, customer-centric representative working to promote our product lines and expand our business with new and existing customers.

Responsibilities

1. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits.
2. Promote the full range of NAPA products and programs to wholesale customers.
3. Collaborate with the local Store Manager to develop sales increase plans and proactively manage leads.
4. Identify customer needs and align solutions with NAPA's offerings.
5. Work with manufacturer representatives to improve programs and increase customer knowledge.
6. Engage and retain customers through NAPA's eSales programs.
7. Conduct educational seminars, clinics, and presentations on NAPA products and services.
8. Provide excellent customer service, resolving problems, complaints, and inquiries effectively.

Qualifications

1. Experience in retail or outside sales roles.
2. At least 2 years in a customer-focused environment with quota responsibilities.
3. Basic selling skills: preparing for sales calls, managing meetings, handling resistance, closing, and account maintenance.
4. Ability to present in group settings.
5. Valid driver’s license with no more than 2 violations in the past 4 years.

Preferred Qualifications

1. Bachelor's Degree.
2. Background in the Automotive Industry.

Leadership

• Values: serve, perform, influence, respect, innovate, team.
• Effective communication to motivate and inspire.
• Focus on results and customer success.
• Strategic thinking and balanced decision-making.
• Developing high-performing teams through inclusive leadership and trust-building.

Physical Demands / Working Environment

• Valid Driver’s License.
• Ability to bend, reach, stand, walk, and lift up to 60 lbs.
• Clear speaking and attentive listening skills.
• Set expectations, meet commitments, and manage accountability.
• Maintain and protect company assets and personnel.

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail