Outside Sales Representative – Residential Construction
Position Overview
Our client is a well-established manufacturer and installer of specialty building products serving residential home builders throughout the Phoenix market. They are seeking a relationship-driven Outside Sales Representative to maintain and grow an established customer base while developing new business opportunities.
This field-based role will spend approximately 75% of the time strengthening existing builder relationships and 25% identifying new opportunities. The ideal candidate enjoys building long-term partnerships, solving customer challenges, and serving as a trusted resource throughout the construction process.
Experience selling into the residential construction industry is highly preferred, particularly with production home builders. Candidates with backgrounds in building materials, millwork, cabinets, flooring, windows and doors, finished carpentry, lumber, roofing, or other residential construction products are encouraged to apply.
Key Responsibilities
Relationship Management
- Develop and maintain strong relationships with existing builder accounts while delivering exceptional customer service.
- Regularly visit builder communities, construction sites, and customer offices throughout the Phoenix market.
- Serve as the primary point of contact throughout the sales and project lifecycle.
- Partner with purchasing teams, superintendents, project managers, and field personnel to coordinate customer needs.
- Resolve customer concerns quickly while fostering long-term partnerships.
- Identify opportunities to expand existing customer accounts through additional products and value-added solutions.
- Collaborate closely with estimating, operations, scheduling, and installation teams to ensure successful project execution.
- Represent the company with professionalism while reinforcing its commitment to quality and customer satisfaction.
Business Development
- Identify and develop new relationships with residential builders, general contractors, and remodeling companies.
- Build relationships with purchasing agents, division presidents, construction managers, and estimators.
- Generate qualified sales opportunities through networking, referrals, and industry involvement.
- Prepare proposals, pricing, and customer presentations.
- Maintain an organized sales pipeline and accurately track opportunities.
- Stay informed of local market trends, housing activity, and competitive developments.
Customer Service & Project Coordination
- Coordinate with internal teams to ensure projects are delivered on time and meet customer expectations.
- Monitor customer satisfaction throughout each project.
- Assist customers with product selections and technical questions.
- Help resolve project-related issues while maintaining positive customer relationships.
Qualifications
- 3+ years of outside sales or account management experience.
- Experience selling into one or more of the following industries:
- Residential home building
- Building materials
- Millwork
- Cabinets
- Flooring
- Lumber
- Roofing
- Construction products
- Existing relationships with production home builders in the Phoenix market are highly preferred.
- Strong understanding of residential construction processes and project schedules.
- Proven ability to build and maintain long-term customer relationships.
- Excellent follow-up, communication, and organizational skills.
- Self-motivated with strong time management and the ability to work independently in a field-based sales role.
Why Consider This Opportunity?
- Established customer base with significant opportunity for account growth.
- Highly visible, relationship-focused sales position.
- Strong internal operational support.
- Opportunity to represent quality products within the residential construction market.
- Competitive compensation, benefits, and long-term career growth.