Outside Account Manager – Metals Growth & Relationships

Ryerson; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Ryerson, a leading provider of industrial metal products and services since 1842, is seeking an Outside Account Manager to maintain and grow our transactional business with current and past customers.

You will build strong relationships, work with inside sales and other departments, and provide market intelligence to shape sales strategies and pricing.

The role requires 3–5 years of metals sales experience, MS Office proficiency, and the ability to persuade customers and manage accounts.

Qualifications

• Bachelor's degree preferred or related experience.
• 3–5 years of sales experience in metals service center or similar industrial sales background.
• Proficiency with MS Office; SAP and Salesforce.com experience are highly desired.

Responsibilities

• Build strong relationships with purchasing decision makers and other contacts.
• Collaborate with inside sales, credit center, inventory managers, and other departments to achieve objectives.
• Provide market intelligence to sales management to shape strategies, pricing, and working capital decisions.
• Increase revenue from assigned customers by selling value-added services and programs; grow new business.
• Manage customer accounts and implement margin analysis and quality improvement initiatives.
• Develop and implement sales programs and promote e-commerce capabilities.
• Maintain daily call planning and keep customers informed about industry trends and Ryerson’s capabilities.
• All other duties as assigned.

Skills

Relationship building

Customer service

Communication

Negotiation

Problem solving

Teamwork

Self-motivation

Confidentiality

Relationship management

Education

Bachelor's degree preferred

Tools

MS Office

SAP

Salesforce

Job description

Ryerson, a leading provider of industrial metal products and services since 1842, is seeking an Outside Account Manager to maintain and grow our transactional business with current and past customers.

You will build strong relationships, work with inside sales and other departments, and provide market intelligence to shape sales strategies and pricing.

The role requires 3–5 years of metals sales experience, MS Office proficiency, and the ability to persuade customers and manage accounts.