Metals Account Specialist — Growth & Solutions

Ryerson; Vancouver (WA); On-site; USD 60,000 - 75,000; Full time

Job summary

Ryerson, a leading provider of industrial metal products and services, is seeking an Account Representative to deliver outstanding customer support and drive revenue growth by identifying opportunities to enhance customer satisfaction. The role emphasizes building relationships, cross-functional collaboration, and timely service.

Candidates with 1–3 years of sales experience and a bachelor’s degree are preferred; familiarity with SAP and Microsoft Office is a plus.

Qualifications

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields.
• 1–3 years of sales or related experience.
• Experience in the metal industry preferred.
• Proficiency in Microsoft applications (Outlook, Excel, Word).
• SAP experience is a plus.
• Excellent professional written, verbal, and interpersonal communication skills.
• Positive attitude, competitive, goal-oriented, driven to excel.

Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers.
• Continues to build territory/account approach and monitor resources.
• Works with different departments to execute account development plans.
• Prioritizes concurrent customers' demands and provides satisfactory service to all.
• Balances concurrent requests for assistance from internal and external customers for customer service issues.
• Tasks must be completed with speed and accuracy.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Skills

Communication skills

Goal oriented

Customer service

Education

Bachelor’s degree in business/sales/economics related field

Tools

Microsoft Excel

Microsoft Word

Outlook

SAP

Job description

Ryerson, a leading provider of industrial metal products and services, is seeking an Account Representative to deliver outstanding customer support and drive revenue growth by identifying opportunities to enhance customer satisfaction. The role emphasizes building relationships, cross-functional collaboration, and timely service.

Candidates with 1–3 years of sales experience and a bachelor’s degree are preferred; familiarity with SAP and Microsoft Office is a plus.