Outreach Collector - Government Receivables (Bilingual)

EMERGE; Houston (TX); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Competitive hourly rate

Benefits and 401(k) upon conversion

Excellent training

Job summary

A national law firm in Houston seeks a Collector to manage overdue accounts. This role requires making high-volume outbound calls and educating individuals about payment options. Strong communication skills and prior customer service experience are necessary, with bilingual Spanish preferred. The position offers competitive hourly rates starting at $17 and benefits upon conversion, alongside excellent training and career advancement opportunities.

Qualifications

• Prior outbound phone experience.
• High-volume customer service experience is essential.
• Strong written and verbal communication skills are required.
• Bilingual in Spanish is strongly preferred.

Responsibilities

• Collect outstanding account balances by phone and email.
• Make a high volume of daily outbound calls using an automated dialer.
• Educate customers on payment options and account resolution.

Skills

Strong communication skills

Customer service

Outbound phone experience

Bilingual in Spanish

Job description

A national law firm in Houston seeks a Collector to manage overdue accounts. This role requires making high-volume outbound calls and educating individuals about payment options. Strong communication skills and prior customer service experience are necessary, with bilingual Spanish preferred. The position offers competitive hourly rates starting at $17 and benefits upon conversion, alongside excellent training and career advancement opportunities.