Bilingual Customer Service Rep: Collections Negotiator

Staffing Now, Inc.; San Antonio (TX); On-site; USD 23,419; Part time

Job summary

A staffing agency is looking for dynamic individuals to join the Collections team for a client in the legal financial sector in San Antonio, Texas. The role involves making and answering calls related to delinquent accounts, negotiating payment arrangements, and maintaining accurate records. Candidates should be bilingual in English and Spanish, possess strong communication skills, and have customer service experience. This entry-level contract position offers $17.00 per hour.

Qualifications

• Bilingual in English and Spanish is a must.
• Prior customer service experience preferred but not mandatory.
• Must have strong communication skills, both verbal and written.

Responsibilities

• Make and answer inbound/outbound calls to address delinquent accounts.
• Negotiate and establish payment arrangements or schedules.
• Record and maintain accurate documentation of all collections activities.

Skills

Bilingual in English and Spanish

Customer service experience

Strong communication skills

Proficient in Microsoft Office

Self-motivated and detail-oriented

Multitasking abilities

Critical thinking skills

Time management skills

Negotiation skills

Job description

A staffing agency is looking for dynamic individuals to join the Collections team for a client in the legal financial sector in San Antonio, Texas. The role involves making and answering calls related to delinquent accounts, negotiating payment arrangements, and maintaining accurate records. Candidates should be bilingual in English and Spanish, possess strong communication skills, and have customer service experience. This entry-level contract position offers $17.00 per hour.