Remote Collections Specialist - Bilingual (Spanish/English)

Law Offices of Shan Potts; Glendale (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary with performance-related bonuses

Stable full-time role with growth potential

Training and onboarding provided

Supportive team environment

Job summary

A U.S.-based immigration law firm is looking for a dedicated Collections Agent to manage past-due accounts. This remote position involves contacting clients about overdue balances, coordinating with teams, and meeting monthly collection goals. The ideal candidate has strong communication skills, is bilingual, and has a proven track record in collections, all within a supportive team environment offering training and growth potential.

Qualifications

• 2+ years of experience in collections, billing, or accounts receivable.
• Excellent communication and negotiation skills required.
• Bilingual in Spanish and English is necessary.

Responsibilities

• Contact clients to arrange payment and resolve overdue accounts.
• Document client interactions and payment commitments accurately.
• Meet monthly collection goals for bonus eligibility.

Skills

Communication

Negotiation

Organizational Skills

Attention to Detail

Bilingual (Spanish/English)

Tools

CRM Systems

Payment Processing Systems

Job description

A U.S.-based immigration law firm is looking for a dedicated Collections Agent to manage past-due accounts. This remote position involves contacting clients about overdue balances, coordinating with teams, and meeting monthly collection goals. The ideal candidate has strong communication skills, is bilingual, and has a proven track record in collections, all within a supportive team environment offering training and growth potential.