Outreach Care Specialist, 100% Virtual, CareBridge

Elevance Health; Atlanta (GA); Remote; Full time

Job summary

A leading healthcare services company is seeking candidates for a position that involves coordinating care plans and assessing member treatment compliance. This virtual role offers competitive pay, a comprehensive benefits package, and opportunities for career advancement. Candidates are expected to have strong communication skills and at least a high school diploma.

Benefits

Comprehensive benefits package including medical, dental, and vision coverage

Incentive and recognition programs

Flexibility of working virtually full-time

Supportive and collaborative work environment

Qualifications

• Minimum 1 year of related experience.
• Bilingual or multi-language skills may be required for some candidates.

Responsibilities

• Coordinate follow-up care plans and schedule appointments for members.
• Assess member compliance with treatment plans via phone or visits.
• Prepare reports documenting case updates.

Skills

Communication

Problem-solving

Analytical skills

Education

High School diploma or equivalent

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $34.69/hr
- Comprehensive benefits package including medical, dental, and vision coverage
- Incentive and recognition programs to reward performance
- Opportunity for career advancement and growth within the organization
- Flexibility of working virtually full-time, promoting work-life integration
- Supportive and collaborative work environment focused on improving member health

What to Expect (Job Responsibilities):
- Coordinate follow-up care plan needs for members by scheduling appointments and enrolling them in programs
- Assess member compliance with medical treatment plans via telephone or on-site visits
- Identify barriers to plan compliance and coordinate resolutions
- Recommend treatment plan modifications and determine the need for additional services
- Prepare reports to document case and compliance updates

What is Required (Qualifications):
- High School diploma or equivalent
- Minimum of 1 year of related experience
- Strong oral, written, and interpersonal communication skills
- Problem-solving and analytical skills
- Bilingual or multi-language skills may be required for some candidates

How to Stand Out (Preferred Qualifications):
- Certified nurse assistant or certified medical assistant
- BS/BA degree in a related field

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