Outreach Care Specialist, 100% Virtual, CareBridge

Elevance Health; Gilbert (MN); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare services company offers a remote role focused on coordinating patient care and ensuring treatment plan compliance. Ideal candidates will possess strong communication and problem-solving skills, along with a high school diploma and relevant experience. Opportunities for growth are supported through comprehensive benefits and a commitment to equal pay.

Benefits

Comprehensive benefits package

Career advancement opportunities

Incentive and recognition programs

Qualifications

• Requires a H.S. diploma or equivalent.
• Minimum of 1 year of related experience.
• Bilingual or multi-language skills may be required.

Responsibilities

• Coordinate follow-up care plan needs for members.
• Assess member compliance with medical treatment plans.
• Prepare reports to document case and compliance updates.

Skills

Communication

Problem-solving

Analytical skills

Bilingual skills

Education

High School Diploma or equivalent

BS/BA degree in a related field

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $34.69/hr
- Comprehensive benefits package including medical, dental, vision, and 401(k) contributions
- Opportunity for career advancement and growth within a Fortune 25 company
- 100% virtual role providing maximum flexibility and work-life integration
- Incentive and recognition programs to reward performance
- Commitment to equal pay opportunities for equal work

What to Expect (Job Responsibilities):
- Coordinate follow-up care plan needs for members by scheduling appointments or enrolling them in programs
- Assess member compliance with medical treatment plans via telephone or on-site visits
- Identify barriers to plan compliance and coordinate resolutions
- Recommend treatment plan modifications and determine the need for additional services in conjunction with case management and providers
- Prepare reports to document case and compliance updates

What is Required (Qualifications):
- Requires a H.S. diploma or equivalent
- Minimum of 1 year of related experience or any combination of education and experience providing an equivalent background
- Strong oral, written, and interpersonal communication skills
- Problem-solving and analytical skills
- Bilingual or multi-language skills may be required for specific roles

How to Stand Out (Preferred Qualifications):
- Certified nurse assistant or certified medical assistant preferred
- BS/BA degree in a related field preferred

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