Outpatient Treatment Coach

Serenity Healthcare; Austin (TX); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Paid training/certification in TMS therapy

90% of insurance premium paid

10 PTO days

10 Major Holidays off

Job summary

An established industry player in mental health care is seeking a compassionate Outpatient Treatment Coach to join their team. This role is pivotal in delivering TMS therapy and supporting patients on their journey to mental wellness. With a focus on collaboration and patient education, you will create a safe and nurturing environment for individuals seeking help. If you have a customer-centric mindset and a genuine desire to make a difference, this full-time position offers a rewarding opportunity to impact lives positively. Join a team that values your contributions and provides the training you need to succeed in this vital role.

Qualifications

• Genuine drive to make a difference in patients' lives.
• 2+ years of experience in a customer-facing role preferred.

Responsibilities

• Administer TMS treatments and monitor patient progress.
• Provide a safe and therapeutic environment for treatment.

Skills

Customer Service

Patient Support

Goal Setting

Journaling Exercises

Education

High School Diploma/GED

Job description

TMS Tech (Outpatient Treatment Coach)

At Serenity Healthcare, we specialize in offering alternative treatments & services like TMS (Transcranial Magnetic Stimulation), Ketamine, ADHD testing and Medication Management.

TMS (Transcranial Magnetic Stimulation) uses magnetic pulses to stimulate brain cells. These pulses are channeled through an electromagnetic coil, which is placed against the patient’s head. TMS has many uses, both as a therapeutic tool and a piece of scientific equipment.

We are looking for an Outpatient Treatment Coach that has a customer-centric mindset and focused on helping patients achieve mental wellness. The Outpatient Treatment Coach will be responsible for administering TMS treatments according to protocols provided by Medical Provider, supporting and educating patients before, during, and after treatments, collaborating with other treatment professionals, and providing a safe and supportive treatment atmosphere.

Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Responsibilities:

• Delivering daily TMS Therapy as indicated by Medical Provider
• Monitor and support patients during treatment – with a focus on setting goals, journaling exercises, and addressing any concerns they may have
• Providing a safe and therapeutic environment for daily treatment sessions
• Collaborate with clinical team to optimize patient outcomes
• Ensure a clean and organized treatment environment

Experience:

• No healthcare experience required
• At least 2 years of work experience, preferably in a customer-facing role
• High School Diploma/ GED required
• A genuine drive to make a difference

Serenity Healthcare Benefits:

• Paid training/certification in TMS therapy
• 90% of your insurance premium paid by Serenity
• 10 PTO days/10 Major Holidays off

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Mental Health Care