Patient Care Coach

Serenity Healthcare; Salt Lake City (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

90% coverage of medical, dental & vision

10 PTO days (15 after first year)

401(k) plan

Job summary

A mental wellness provider in Salt Lake City is seeking compassionate individuals to work directly with patients. You will provide next-level therapy using advanced technology, helping clients regain control of their lives. Ideal candidates will have over two years of experience and a passion for supporting others. Competitive pay and generous benefits are offered.

Qualifications

• 2+ years of full-time work experience demonstrating a strong work ethic.
• Ability to communicate clearly in person and writing.
• Desire to learn and be open to feedback.

Responsibilities

• Work 1 on 1 with patients throughout the day.
• Use our high-tech TMS machine to deliver therapy.
• Track patient progress and update their records.

Skills

Interpersonal skills

Strong work ethic

Effective written communication

Ability to maintain composure

Desire to learn

Job description

Overview

Want to Make a Difference for Others? Welcome to Serenity. Want to be part of something meaningful, no healthcare background required? This is your moment. At Serenity Healthcare, we’re transforming mental wellness with compassion, innovation, and a people-first approach. No Healthcare Experience? We’ll Teach You. We provide full training – you bring 2+ years of full-time experience, a positive attitude, strong work ethic, and a genuine passion for making people feel seen, heard, and cared for. It’s all about driving real results and better outcomes for each patient.

Responsibilities

• Work 1 on 1 with patients throughout the day.
• Use our high-tech TMS machine to deliver next-level therapy – you’ll be a certified expert after our training.
• Help patients feel supported and hopeful along the way, using exercises like gratitude, journaling, goal-setting, habit-building, and positive life skills.
• Prepare daily objectives to help patients get the most out of each treatment.
• Track patient progress and update their records for the doctors, managing sensitive information with professionalism.

Qualifications

• 2+ years of full-time work experience demonstrating a strong work ethic and ability to connect with others.
• Interpersonal skills – naturally positive, patient, and people-focused.
• Ability to communicate clearly in person and in writing.
• Ability to maintain a calm, composed presence, even in fast-paced or busy environments.
• Desire to learn and be open to feedback, to better help patients on their healing journeys.

Benefits

• Fulfillment – make a real difference for others as you help our patients ‘take back their lives.'
• Huge growth/promotion potential as we continue to expand.
• Competitive pay.
• Luxe-level benefits: We cover 90% of medical, dental & vision.
• 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge.
• 401(k) – because your future deserves self-care too.

EEO Statement

Serenity Healthcare is an equal‑opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.