TMS Coordinator

FLORIDA DEPARTMENT INSTITUTE P; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Retirement plan

Continuing education and professional 

Continuing education and professional 

Job summary

FLORIDA DEPARTMENT INSTITUTE P seeks a compassionate TMS Coordinator to manage scheduling, authorizations, and patient records within our mental health team. You will liaise with psychiatrists, providers, and staff to ensure seamless care and accurate documentation throughout the patient’s treatment course.

You will educate patients on TMS processes, monitor progress, and help maintain high-quality, confidential care in a collaborative environment that values patient-centered service.

Qualifications

• High school diploma required; associate's/bachelor's preferred in healthcare admin or related field.
• Experience in a mental health/medical office or healthcare setting preferred.
• Experience with insurance verification and prior authorizations is preferred.
• Knowledge of Transcranial Magnetic Stimulation (TMS) or willingness to learn.
• Strong organizational, communication, and multitasking skills.
• Proficiency with electronic health records (EHR) and Microsoft Office.
• Ability to work independently while collaborating with a multidisciplinary team.

Responsibilities

• Coordinate all aspects of TMS treatment scheduling and patient appointments.
• Verify insurance benefits and obtain prior authorizations for TMS services.
• Educate patients on the TMS treatment process and answer general questions.
• Maintain accurate patient records and documentation in the EHR.
• Communicate with providers, clinical staff, and patients regarding treatment plans and scheduling changes.
• Monitor treatment progress and ensure completion of required documentation.
• Track authorizations, treatment sessions, and patient outcomes.
• Assist with reporting, compliance, and quality assurance activities.
• Maintain confidentiality and comply with HIPAA and organizational policies.
• Provide exceptional customer service to patients and families throughout the treatment process.

Skills

TMS knowledge

EHR proficiency

MS Office

Organizational skills

Communication skills

Multitasking

Customer service

Education

Healthcare administration degree

High school diploma

Tools

Electronic health records

Microsoft Office

Job description

Job Description

We are seeking a compassionate, organized, and detail-oriented TMS Coordinator to join our mental health team. The TMS Coordinator is responsible for coordinating Transcranial Magnetic Stimulation (TMS) services, scheduling patient treatments, obtaining insurance authorizations, maintaining accurate patient records, and ensuring a seamless experience for patients throughout their course of care. This role works closely with psychiatrists, providers, and clinical staff to support high-quality patient care.

Key Responsibilities

• Coordinate all aspects of TMS treatment scheduling and patient appointments.
• Verify insurance benefits and obtain prior authorizations for TMS services.
• Educate patients on the TMS treatment process and answer general questions.
• Maintain accurate patient records and documentation in the electronic health record (EHR).
• Communicate with providers, clinical staff, and patients regarding treatment plans and scheduling changes.
• Monitor treatment progress and ensure completion of required documentation.
• Track authorizations, treatment sessions, and patient outcomes.
• Assist with reporting, compliance, and quality assurance activities.
• Maintain confidentiality and comply with HIPAA and organizational policies.
• Provide exceptional customer service to patients and families throughout the treatment process.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration or a related field preferred.
• Previous experience in a mental health, medical office, or healthcare setting preferred.
• Experience with insurance verification and prior authorizations is preferred.
• Knowledge of Transcranial Magnetic Stimulation (TMS) or willingness to learn.
• Strong organizational, communication, and multitasking skills.
• Proficiency with electronic health records (EHR) and Microsoft Office.
• Ability to work independently while collaborating effectively with a multidisciplinary team.

Preferred Skills

• Excellent interpersonal and customer service skills.
• Strong attention to detail and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced clinical environment.
• Compassionate, patient-focused approach to care.

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Paid time off and holidays
• Retirement plan
• Continuing education and professional development opportunities
• Supportive, collaborative work environment